Square One Consulting | Policy version: 1.2 | Last updated: 15/04/2025
THIS PRIVACY POLICY (“POLICY”) GOVERNS THE PROCESSING OF PERSONAL INFORMATION BY SQUARE ONE CONSULTING (PTY) LTD IN CONNECTION WITH THE SQUARE ONE CONSULTING WEBSITE (“WEBSITE”) LOCATED AT WWW.SQUAREONECONSULTING.CO.ZA YOUR USE OF THE WEBSITE IS SUBJECT TO THIS POLICY. BY USING THIS WEBSITE, YOU SIGNIFY YOUR CONSENT TO PROCESSING OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. SQUARE ONE CONSULTING MAY AMEND THIS POLICY AT ANY
TIME. AMENDED TERMS SHALL BE EFFECTIVE IMMEDIATELY UPON THE POSTING OF THE REVISED POLICY AND ANY SUBSEQUENT ACTIVITY IN RELATION TO THE WEBSITE SHALL BE GOVERNED BY SUCH AMENDED TERMS. IF YOU DO NOT AGREE WITH ANY TERM IN THIS POLICY, PLEASE DO NOT USE THIS WEBSITE.
Introduction
Square One Consulting (Pty) Ltd (“Square One”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy governs how we collect, process, store, share, and protect your personal data when you engage with us through our website located at www.squareoneconsulting.co.za (“Website”).
This Privacy Policy is aligned with the provisions of the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other applicable South African legislation. By using our Website, you agree to the terms set out in this Privacy Policy. If you do not agree, please do not use our Website.
Consent
You consent to Your Personal Information (including Special Personal Information) being (i) used to contact you (ii) used to provide You with access to the Website and the associated Website services and/or (iii) sending you electronic communications for marketing purposes. Such consent is effective immediately and will endure until
such consent is revoked.
Collection of Personal Information
We collect information that can be used to identify you personally (“personal information”). This may include information of a more sensitive nature as well (“sensitive/special personal information”). We do not collect any personal information about you unless you provide it voluntarily, including, without limitation, by filling out a contact form or survey; by requesting information; by registering an account and e-mail address with us; by signing up for an e-mail newsletter; or by otherwise communicating via e-mailing us. If you do not want us to collect personal information about you, do not submit your personal information to Square One Consulting.
We collect personal information when:
- You contact us via our Website;
- You submit a form or enquiry;
- You subscribe to a newsletter;
- You request a quote or proposal;
- You engage in any business relationship with us.
Personal information collected may include (but is not limited to):
- Full Name
- Contact Details (Email Address, Phone and or mobile Number)
- Company or Organisation Name
- Job Title
- Any other information voluntarily provided by you
We do not knowingly collect personal information from children under the age of 18.
Purpose of Processing Personal Information
We collect and process your personal information for the following purposes:
- To respond to enquiries or provide requested information;
- To provide professional consulting services;
- To communicate with you about services or relevant industry insights;
- To send marketing material, where you have consented;
- To comply with legal obligations.
Information Disclosures
Information processed by Square One Consulting will only be disclosed in accordance with the consent provided by data subjects (website users); as required by law; and/or only to authorised third parties. Square One Consulting may share Your PersonaI Information with authorised third parties such as service providers to Square One Consulting. These include, but are not limited to email hosting service providers and customer relationship management (CRM) service providers. Square One Consulting will not sell or disclose your personal information to third parties unless:
- We have your consent;
- It is required by law;
- It is necessary for service delivery through trusted third-party service
providers (such as website hosting, CRM platforms, or analytics providers) —
in which case, strict confidentiality agreements are in place.
Where your information is transferred outside South Africa, such transfer will be
done in accordance with POPIA requirements.
Data Security
We have implemented reasonable technical and organisational security measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. Square One Consulting may appoint certain agents, third parties and/or service providers which operate outside the borders of the Republic of South Africa. In these circumstances Square One Consulting will be required to transmit Your Personal Information outside South Africa. The purpose of the trans-border transfer of Your Personal Information may include, but is not limited to: data hosting and storage. You expressly consent to the trans-border flow of Your
Personal Information.
In the event of a data breach, we will notify you and the relevant authorities as
required by law.
Data Subject Rights
As a data subject, you have the right to:
- Request access to your personal information held by us;
- Request correction or deletion of your information;
- Object to the processing of your personal data;
Requests can be made by contacting us at: info@sq1consulting.co.za
You warrant that all personal information supplied by You is both true and correct at the time of provision. In the event of any aspect of Your personal information changes post submission, it is Your responsibility to immediately notify Square One Consulting of the said changes. Notification must occur via an email sent to
info@sq1consulting.co.za
Retention of Information
We retain personal information only for as long as is necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required by law.
Once personal information is no longer required, it will be securely deleted or de-identified.
Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve user experience and analyse website traffic.
You can adjust your browser settings to refuse cookies. However, this may affect your ability to use parts of our Website.
We may also use third-party services like Google Analytics for site monitoring.
Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page and are effective immediately upon posting.
Contact Us
For any privacy-related enquiries or concerns, please contact:
Square One Consulting (Pty) Ltd
Email: info@sq1consulting.co.za
Attention: Privacy Officer
Subject: Square One Consulting – Privacy Policy